⚜️ Return / Exchange Policy ⚜️

Thank you for shopping at www.ChachosKids.com!

 

If you are not entirely satisfied with your purchase, don’t worry we’re here to help.

Our products can be Exchanged within 30 DAYS of the original purchase of the product. A new product may be exchanged for another product or we can issue a Gift Card for In-Store or Online Credit. No Money Back.

RETURN ELIGIBILITY

To be eligible for a return, please make sure that: 

  • The Product was Purchased in the last 30 DAYS
  • The Product is in its Original Packaging with its Tags in Place
  • The Product isn’t Used or Damaged
  • The item has not been modified with a seamstress or at a tailor shop
  • You have the Receipt or Proof of Purchase

Products that do not meet these criteria will not be considered for return.

Please Note-**Once we have received the returned item, it will be subject to inspection to make sure it meets the criteria listed above **

Please contact us before you send the product:

  • By phone number: (956) 668-1314
  • By email: ChachosKids@hotmail.com
  • By visiting this page on our website: www.ChachosKids.com

Send the product with its original packing and the receipt or proof of purchase, to:

Chacho's Kids Co. ™
212 S. Main St.
McAllen TX, 78504

BRING ITEM TO OUR PHYSICAL STORE FOR EXCHANGE

If you live in the local area, you are more than glad to come to our physical store for an Exchange. 

DAMAGED ITEMS

If you received a damaged product, please notify us immediately for assistance.

CONTACT US

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: chachoskids@gmail.com
  • By visiting this page on our website: www.ChachosKids.com
  • By phone number: (956) 668-1314

Contact Form